Hotel Reputation Management

SINOPRMCombined with cloud computing and big data mining technology, monitor and manage the online reputation of the hotel, improve the hotel customer satisfaction and competitiveness effectively, and promote revenue growth.

Reputation = Income， be careful

Improve the ranking in the review website

Ensure high quality service and improve guest satisfaction

Optimize operation and increase revenue

Features

Reputation monitoring

Track the hotel's comments and rankings in major OTA channel websites, and display the analysis results.

Semantic analysis

Through the analysis of customer comments, we can fully understand the strengths and weaknesses of the hotel, and determine the priority of different ways of service improvement.

Social media monitoring

Using powerful and simple control panel, we can grasp people's evaluation of hotels and brands in real time.

Competitive intelligence

Evaluate the hotel's performance in the industry and provide performance information of competitors.

Negative rating alert

Use the notification system to ensure that negative alert information is communicated to relevant personnel in a timely manner.

Periodic report

Produce comprehensive insight analysis report regularly to evaluate the overall performance of hotel online reputation.

Want more details? Contact our specialist now.

Get in touch now

Hotel Reputation Management

SINOPRMCombined with cloud computing and big data mining technology, monitor and manage the online reputation of the hotel, improve the hotel customer satisfaction and competitiveness effectively, and promote revenue growth.

Reputation = Income， be careful

Improve the ranking in the review website

Ensure high quality service and improve guest satisfaction

Optimize operation and increase revenue

Features

Want more details? Contact our specialist now.

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